Shipping Policy

At Luxegance, we are dedicated to delivering your orders swiftly and securely. Every item is carefully packaged using premium materials to ensure your purchase arrives in perfect condition, reflecting the elegance and quality we stand for.

All our products are shipped via trusted carriers such as DHL, FedEx, and Royal Mail across the UK.

When Will I Receive My Order?

Orders are processed within 1 to 2 business days (Monday to Friday). Once dispatched, you will receive a confirmation email with your tracking details.

Shipping Method	Country	Handling Time	Transit Time	Price
Free Shipping	UK	1 – 3 business days	3 – 5 business days	Free

You can track your order anytime via the link provided in your shipping confirmation email. Please allow 2-3 business days for tracking updates after dispatch.

If your order was placed more than 10 business days ago and tracking information is still unavailable, please contact us at contact@luxegance.com.

Delays may occur due to factors beyond our control, such as public holidays, severe weather, or courier disruptions.

Undeliverable Packages

We are not responsible for failed deliveries due to incorrect or incomplete address details. Please ensure your shipping information is accurate at checkout. If you notice an error, contact us immediately at contact@luxegance.com.

Changes to Orders

Once an order is in transit, we cannot modify the delivery address. For any changes, contact us within 1 hour of placing your order.

Disclaimer

This shipping policy is applicable to all orders placed with Luxegance. Please review it carefully before completing your purchase.